Effective Date: July 20, 2026 Last Updated: July 27, 2026

1. Introduction Welcome to TRAINCREDIBLE. These Terms and Conditions ("Terms") govern your access to and use of our website, online platforms, training courses, educational materials, and related services (collectively, the "Services"). By accessing our website or purchasing or participating in any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you should not use our website or Services. ________________________________________ 2. Eligibility By using our Services, you represent and warrant that: • You are at least 18 years of age or have the consent of a parent or legal guardian. • You have the legal capacity to enter into a binding agreement. • The information you provide is accurate and complete. • You will comply with all applicable laws and regulations. ________________________________________ 3. Services TRAINCREDIBLE provides professional training and educational services, which may include: • Instructor-led classroom training • Virtual instructor-led training • Online self-paced courses • Corporate training • Workshops • Seminars • Webinars • Certification preparation • Consulting and coaching services • Educational resources and materials We reserve the right to modify, discontinue, or update any Service without prior notice. ________________________________________ 4. Course Registration Registration is considered complete only after: • Submission of the registration form (where applicable); • Receipt of full payment or approved payment arrangement; and • Confirmation from the Company. The Company reserves the right to refuse or cancel any registration at its sole discretion. ________________________________________ 5. Pricing and Payments All prices displayed on the website are in [Currency], unless otherwise stated. Payments may be made using approved payment methods offered on the website. You agree to pay: • Course fees • Applicable taxes • Administrative fees • Any additional charges clearly disclosed before purchase Failure to make payment may result in suspension or cancellation of your enrollment. ________________________________________  

9. Attendance and Certification Certificates of completion or attendance may be issued only to participants who: • Complete the required training; • Meet attendance requirements; • Successfully complete assessments (where applicable); and • Fulfill any other course requirements. Completion of a course does not guarantee professional certification, employment, licensing, or examination success unless expressly stated. ________________________________________ 10. Intellectual Property All content provided through the Services, including but not limited to: • Training materials • Course manuals • Videos • Presentations • Graphics • Logos • Documents • Assessments • Software • Website content is owned by or licensed to the Company and is protected by applicable intellectual property laws. You may not: • Copy • Reproduce • Modify • Sell • Redistribute • Publish • Record • Share • Upload • Reverse engineer • Create derivative works from any Company materials without prior written permission. ________________________________________ 11. License to Use Course Materials Upon payment, participants receive a limited, non-exclusive, non-transferable license to use the course materials for their own personal or internal business learning purposes only. No ownership rights are transferred. ________________________________________ 12. User Conduct You agree not to: • Violate any applicable laws. • Misuse the website or Services. • Attempt unauthorized access to our systems. • Introduce malware or malicious code. • Disrupt training sessions. • Harass instructors or participants. • Impersonate another individual or organization. • Share course access credentials with others. • Use the Services for unlawful purposes. Violation of these Terms may result in immediate suspension or termination without refund. ________________________________________ 13. User Accounts If you create an account, you are responsible for: • Maintaining the confidentiality of your login credentials. • Restricting access to your account. • All activities that occur under your account. Notify us immediately if you suspect unauthorized access. ________________________________________ 14. Third-Party Services Our website may integrate with third-party services including payment processors, video conferencing platforms, learning management systems, and cloud providers. We are not responsible for the availability, security, or content of third-party services. ________________________________________ 15. Privacy Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. ________________________________________  

6. Refund and Cancellation Policy Unless otherwise stated in writing: Participant Cancellations • More than 14 days before the course start date: Full refund, less any applicable administrative fees. • Between 7 and 14 days before the course: 50% refund. • Less than 7 days before the course or failure to attend: No refund. Participants may request to transfer their registration to another course or attendee, subject to approval and availability. Company Cancellations If the Company cancels a course due to insufficient enrollment, instructor unavailability, or other unforeseen circumstances, participants may choose either: • A full refund; or • Transfer to another available course. The Company is not responsible for travel, accommodation, or other incidental expenses incurred by participants. ________________________________________ 7. Course Changes We reserve the right to: • Change instructors • Modify schedules • Update course content • Change delivery methods • Substitute venues • Reschedule training dates Such changes will not constitute a breach of these Terms. ________________________________________ 8. Online Training Requirements Participants are responsible for ensuring they have: • Reliable internet access • A compatible computer or mobile device • Required software • Audio and video equipment where applicable Technical issues on the participant's side do not entitle the participant to a refund. ________________________________________  

16. Disclaimers The Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, the Company makes no warranties, express or implied, regarding: • Accuracy • Completeness • Reliability • Availability • Suitability for a particular purpose • Uninterrupted access • Error-free operation Training materials are provided for educational purposes only and should not be considered legal, financial, medical, or professional advice unless expressly stated. ________________________________________ 17. Limitation of Liability To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to: • Use of the website; • Participation in training; • Inability to access the Services; • Loss of profits; • Loss of business; • Data loss; or • Technical failures. Where liability cannot be excluded by law, the Company's total liability shall not exceed the amount paid by the participant for the relevant Service. ________________________________________ 18. Indemnification You agree to indemnify and hold harmless the Company, its directors, employees, instructors, contractors, and affiliates from any claims, damages, liabilities, costs, and expenses arising from: • Your breach of these Terms; • Your misuse of the Services; or • Your violation of applicable laws or the rights of any third party. ________________________________________ 19. Force Majeure The Company shall not be liable for delays or failure to perform its obligations due to events beyond its reasonable control, including but not limited to: • Natural disasters • Pandemics • Government actions • War • Civil unrest • Power failures • Internet outages • Labor disputes • Cybersecurity incidents ________________________________________ 20. Termination We reserve the right to suspend or terminate your access to the Services immediately if you: • Breach these Terms; • Engage in fraudulent or unlawful conduct; • Disrupt training activities; or • Misuse Company resources. Termination does not affect any rights or obligations that accrued before termination. ________________________________________ 21. Governing Law These Terms shall be governed by and construed in accordance with the laws of Turkiye, without regard to its conflict of law principles. ________________________________________ 22. Dispute Resolution Any dispute arising out of or relating to these Terms shall first be addressed through good-faith negotiations. If the dispute cannot be resolved, it shall be submitted to the courts of Istanbul, Turkiye, unless applicable law requires otherwise. ________________________________________ 23. Severability If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. ________________________________________ 24. Waiver Failure by the Company to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights. ________________________________________ 25. Entire Agreement These Terms, together with our Privacy Policy and any other policies referenced on our website, constitute the entire agreement between you and the Company regarding the use of the Services. ________________________________________ 26. Changes to These Terms We may revise these Terms from time to time. Updated versions will be published on this page with a revised "Last Updated" date. Continued use of the Services after changes become effective constitutes acceptance of the updated Terms. ________________________________________ 27. Contact Information If you have any questions regarding these Terms and Conditions, please contact us: TRAINCREDIBLE Address: Istanbul, Turkiye Email: ask@traincredible.com Phone: +44 7447 496155 Website: www.traincredible.com