Effective Date: July 20, 2026 Last Updated: July 27, 2026

1. Introduction Welcome to TRAINCREDIBLE. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, register for our training programs, contact us, or use any of our services. By accessing or using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect We may collect the following categories of personal information. A. Personal Information You Provide When you interact with our website, you may provide: • Full name • Email address • Phone number • Company or organization • Job title • Billing address • Mailing address • Payment information (processed securely through third-party payment providers) • Training preferences • Course registrations • Messages submitted through contact forms • Survey responses • Testimonials (with your permission) ________________________________________ B. Information Collected Automatically When you visit our website, we may automatically collect: • IP address • Browser type • Device information • Operating system • Referring website • Pages visited • Time spent on pages • Date and time of visit • Geographic location (approximate) • Cookies and similar technologies ________________________________________ C. Information from Third Parties We may receive information from: • Business partners • Payment processors • Marketing platforms • Social media platforms • Analytics providers • Publicly available sources
3. How We Use Your Information We use your information to: • Deliver training services • Process registrations • Manage your account • Provide customer support • Process payments • Issue certificates • Send course confirmations • Deliver training materials • Respond to inquiries • Improve our website • Personalize user experiences • Conduct analytics • Send newsletters (where permitted) • Inform you about new courses • Comply with legal obligations • Prevent fraud • Maintain website security ________________________________________  

8. International Data Transfers Your information may be transferred to and processed in countries outside your country of residence. Where required, we implement appropriate safeguards to protect your personal information during international transfers. ________________________________________ 9. Data Security We implement reasonable technical, administrative, and organizational measures to protect your information, including: • Secure servers • Encryption where appropriate • Access controls • Firewalls • Password protection • Regular security monitoring • Employee confidentiality obligations While we strive to protect your information, no method of electronic transmission or storage is completely secure. ________________________________________ 10. Data Retention We retain personal information only as long as necessary to: • Deliver our services • Maintain business records • Comply with legal obligations • Resolve disputes • Enforce agreements When information is no longer required, it is securely deleted or anonymized. ________________________________________ 11. Your Privacy Rights Depending on your location, you may have the right to: • Access your personal information • Correct inaccurate information • Request deletion of your information • Restrict processing • Object to certain processing • Withdraw consent • Receive a copy of your information • Request data portability • Lodge a complaint with the appropriate supervisory authority To exercise these rights, contact us using the details provided below. ________________________________________  12. Children's Privacy Our services are not directed to children under the age required by applicable law for independent consent. We do not knowingly collect personal information from children without appropriate authorization. If we become aware that such information has been collected improperly, we will take steps to delete it. ________________________________________ 13. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party sites they visit. ________________________________________ 14. Learning Management Systems and Online Training If you enroll in our training programs, we may collect information necessary to: • Manage course enrollment • Track learning progress • Record attendance • Assess examinations • Issue certificates • Verify course completion • Provide learner support Training records may be retained for certification, accreditation, and audit purposes where applicable. ________________________________________ 15. Payment Information Payments are processed through secure third-party payment providers. We do not store complete payment card information on our servers unless specifically required and permitted by applicable law and industry standards. ________________________________________

4. Legal Basis for Processing (Where Applicable) Where required by applicable law, we process personal information based on one or more of the following legal grounds: • Your consent • Performance of a contract • Compliance with legal obligations • Protection of vital interests • Legitimate business interests • Public interest where applicable ________________________________________ 5. Cookies and Tracking Technologies Our website uses cookies and similar technologies to: • Remember user preferences • Maintain website functionality • Analyze website traffic • Improve user experience • Measure marketing effectiveness • Enhance website security Types of cookies we may use include: • Essential cookies • Functional cookies • Analytics cookies • Performance cookies • Marketing cookies You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. ________________________________________ 6. Marketing Communications If you subscribe to our mailing list, we may send: • Training announcements • New course information • Newsletters • Promotions • Educational content • Event invitations You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us. ________________________________________ 7. Sharing Your Information We do not sell your personal information. We may share information with: • Payment processors • IT service providers • Cloud hosting providers • Email marketing providers • Learning management system providers • Training facilitators • Professional advisers • Government authorities when legally required All service providers are expected to maintain appropriate safeguards for your information. ________________________________________

16. Testimonials and Reviews With your permission, we may publish testimonials, reviews, or success stories on our website or marketing materials. You may request removal of your testimonial by contacting us. ________________________________________ 17. Changes to This Privacy Policy We may update this Privacy Policy periodically. Changes become effective upon publication on this page. The "Last Updated" date will indicate the latest revision. We encourage users to review this Privacy Policy regularly. ________________________________________ 18. Contact Us If you have questions about this Privacy Policy or our privacy practices, please contact us: TRAINCREDIBLE Address: Istanbul, Turkiye Email: ask@traincredible.com Phone: +44 7447 496155 Website: www.traincredible.com
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19. Complaints If you believe your privacy rights have been violated, please contact us first so we can work to resolve your concerns. Where applicable, you also have the right to submit a complaint to the relevant data protection authority in your jurisdiction. ________________________________________ 20. Acceptance of This Privacy Policy By using our website or registering for our training services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.